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Frequently asked questions
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Why should I register as a vendor?We empower your infrastructure with our print network. Marketing your capabilities for you and reaching out to potential customers on your behalf. You focus on the printing and get the opportunity to sell across the country with us.
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Why do I need to give samples?Sharp Digital provides a sample kit for the subscribers which helps them see the quality we commit in their hands. It is an effective marketing tool that helps the buyer make an informed decision.
-
What is vendor verification?We pride ourselves on the quality we are able to deliver, and to be able to do that, we take strict measures. When you register with us, we may ask for certain information like company registration, GST, infrastructure details and samples.
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Who owns this website?Sharp Digitals Private Limited.
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What are your services?For the buyers, we offer subscription based services as well as Customized W2P website based services. Subscription The buyer will get yearly access to the best quality printing services with us. Everything from visiting cards to flex, to merchandising. You can also print on special ink with us. If you can think of it, we can print it. Customized W2P website We can customize a W2P landing page with your branding on it where your clients can login and print their requirements.
-
How are your products different?We are not here to help you search for options, we are The Option. We have created the fastest growing trade network for digital printers to empower and to facilitate the change in the print industry. We provide a unified platform to the buyers for all their printing and merchandising needs. We vet the vendors, search for innovations, keep adding to the catalogue in real time; so that they don’t have to. They can focus on selling and growing their business. We can also assist in the selling process by providing a customised W2P website branded to be your own tool, complete with a client login. So, that you can give the best services to your clients without the hassle of managing the project.
-
Why is there a subscription fee?It is more of an upfront membership fee, which is later refunded in coupons. This entry barrier has been designed to ensure a smooth functioning for you. We try to weed out non serious business prospects that would impact demand and supply. We choose to work with people who have a growth mindset and understand the need of a digital landscape for the print industry.
-
Where is your office?While we operate on a digital landscape, our registered office is at: Sharp Digitals Private Limited 302 Morya Arcade 1 / 2 Old Palasiya Indore 452001
-
How much do I have to pay for the subscription?You can buy our annual subscription of Rs.9,999/-.You can buy this if you are an agency/ small printer/ graphic designer or anyone who has regular printing needs for there customers.
-
What do I get exactly when I subscribe?You get Rs.9,999/- worth coupon codes on sales of 2,00,000/- in Two quarter. This fee gets you access to the exclusive trade prices that the network has to offer, an order management system which helps you keep track of your order history; store your print files; reorder with a click of a button, download files at a later date. and ofcourse, to the best quality, print has to offer. Anywhere and Everywhere.
-
When we buy a subscription, are we entering an exclusive agreement?No, you may choose to work with other vendors as well.
-
I am facing trouble with paying my subscription.Please email us a screenshot at Info@sharpdigitals.com
-
My payment went through but my order confirmation did not comePlease try refreshing and checking your internet connection once. Also check if the money was actually debited from your account. If the money has been debited, please send us the order details and the payment details at Info@sharpdigitals.com
-
When do I have to make a payment?At the time of placing the order, through a secure gateway.
-
I placed an order but now I want to change it. Can I get a refund?We have placed a lot of prerequisites in entry and at every stage of our process to ensure quality of our products. We also sell sample kits to subscribers to ensure they can look at the products that they would be buying. Having said that, in case there has occurred an error in printing, we would be happy to look at the problem and indemnify the subscriber. However, if the error is due to a design error or an error in the print file, we will not be able to help with the same. Please reach out to us on Info@sharpdigitals.com
-
I am not able to upload my print file.Oh, we are sorry to hear that, did you do a final check with the specifications mentioned for that type of print? Please do check thoroughly as file extension, size or format are the most common reasons for such errors. In case, it still does not work out please reach out to us at Info@sharpdigitals.com
-
I can’t find the product that I am looking for?We are sorry to hear that, we are working our best to bring you a lot more of the best quality print and merchandising products in near future.
-
I want to order in bulk, is there a special discount?We are a trade platform with focus on quality, our products are listed at prices designed to grow your business. We do not have such an ongoing scheme but we are working on creating such schemes for you.
-
Can I use a delivery box with my branding?Since we are a trade network, we do not use branded boxes for deliveries, yours or ours. We are here to cater to the subscriber’s needs. We use non branded delivery boxes for the general subscribers. For the subscribers with their own website, it would be their personal branding on the boxes. These details would be made available to the vendor through our order management system. Purchase orders, job details, print files, shipping labels and job tickets would be made available through this tool.
-
How will I get orders?Once you are a registered vendor with us, we will add your products on our website, subscribers will be able to see them when they search for the same/ similar products, when they order from the website, you shall receive an update.
-
Can I offer a discount code to the subscribers to boost my sales?Ofcourse, we are always up for the subscribers to get some exciting offers. Such campaigns can be run on the website anytime.
-
How do I deliver the products?The shipping company will pick order's from your works.
-
What happens if there is a quality concern raised on a product delivered by us?Our quality commitment is core to our offering and it is important to us that our vendors also share this belief. We take all concerns raised by the consumers very seriously and would appreciate our vendor's support in the matter. We have a protocol mechanism to ensure a fair response to the situation.
-
Is there a penalty for missing a deadline?We have worked for 15 years to build a stellar reputation in the printing industry and expect our vendors to uphold the same. We urge them to not commit to timelines they cannot deliver but we also understand that external factors might play a role in the final delivery. We urge total transparency in such situations.
-
How do I know there is really a quality issue?You will get a notification if a quality concern is raised on a product delivered by you.
-
Will you visit our workshop/ factory?Yes, our team will discus all product specifications and will check production capacity and quality specs for each specific product offered by you.
-
How is verification and quality check done?We pride ourselves on the quality of our prints and to fulfil that commitment, we hold our vendor to high standards. Other than a legal check to ensure no trouble with invoicing, we would also want to understand the infrastructure offered and see the quality of the work delivered. We might ask for some samples as well, to ensure we are aware and educated about what they are offering.
-
Can I approach the clients directly?When you empanel with us, you sign a nondisclosure and a non-compete that does not allow for the vendor to
-
How do I start?Please fill our form at JOIN THE NETWORK NOW!
-
Whose name would the invoice be generated from?The invoice would be billed from the subscribed vendor to “Sharp Digitals Private Limited”.
-
Would my client be able to see that the package is coming from you?For subscribers with a general subscription, the subscriber would receive a white labelled (non-branded) package, for the ones with a customised website, the receiver would receive the subscriber’s branded packaging.
-
If I register with you, can I not run my own W2P website?Yes you can with mutual signed agreement, if you don’t have one we can make it for you.
-
How often can I change my prices?Our subscribers do expect some uniformity in the rates but we can discuss this at the time of empanelment.

FAQs: Buyer
-
Why should I register as a vendor?We empower your infrastructure with our print network. Marketing your capabilities for you and reaching out to potential customers on your behalf. You focus on the printing and get the opportunity to sell across the country with us.
-
Why do I need to give samples?Sharp Digital provides a sample kit for the subscribers which helps them see the quality we commit in their hands. It is an effective marketing tool that helps the buyer make an informed decision.
-
What is vendor verification?We pride ourselves on the quality we are able to deliver, and to be able to do that, we take strict measures. When you register with us, we may ask for certain information like company registration, GST, infrastructure details and samples.
-
Who owns this website?Sharp Digitals Private Limited.
-
What are your services?For the buyers, we offer subscription based services as well as Customized W2P website based services. Subscription The buyer will get yearly access to the best quality printing services with us. Everything from visiting cards to flex, to merchandising. You can also print on special ink with us. If you can think of it, we can print it. Customized W2P website We can customize a W2P landing page with your branding on it where your clients can login and print their requirements.
-
How are your products different?We are not here to help you search for options, we are The Option. We have created the fastest growing trade network for digital printers to empower and to facilitate the change in the print industry. We provide a unified platform to the buyers for all their printing and merchandising needs. We vet the vendors, search for innovations, keep adding to the catalogue in real time; so that they don’t have to. They can focus on selling and growing their business. We can also assist in the selling process by providing a customised W2P website branded to be your own tool, complete with a client login. So, that you can give the best services to your clients without the hassle of managing the project.
-
Why is there a subscription fee?It is more of an upfront membership fee, which is later refunded in coupons. This entry barrier has been designed to ensure a smooth functioning for you. We try to weed out non serious business prospects that would impact demand and supply. We choose to work with people who have a growth mindset and understand the need of a digital landscape for the print industry.
-
Where is your office?While we operate on a digital landscape, our registered office is at: Sharp Digitals Private Limited 302 Morya Arcade 1 / 2 Old Palasiya Indore 452001
-
How much do I have to pay for the subscription?You can buy our annual subscription of Rs.9,999/-.You can buy this if you are an agency/ small printer/ graphic designer or anyone who has regular printing needs for there customers.
-
What do I get exactly when I subscribe?You get Rs.9,999/- worth coupon codes on sales of 2,00,000/- in Two quarter. This fee gets you access to the exclusive trade prices that the network has to offer, an order management system which helps you keep track of your order history; store your print files; reorder with a click of a button, download files at a later date. and ofcourse, to the best quality, print has to offer. Anywhere and Everywhere.
-
When we buy a subscription, are we entering an exclusive agreement?No, you may choose to work with other vendors as well.
-
I am facing trouble with paying my subscription.Please email us a screenshot at Info@sharpdigitals.com
-
My payment went through but my order confirmation did not comePlease try refreshing and checking your internet connection once. Also check if the money was actually debited from your account. If the money has been debited, please send us the order details and the payment details at Info@sharpdigitals.com
-
When do I have to make a payment?At the time of placing the order, through a secure gateway.
-
I placed an order but now I want to change it. Can I get a refund?We have placed a lot of prerequisites in entry and at every stage of our process to ensure quality of our products. We also sell sample kits to subscribers to ensure they can look at the products that they would be buying. Having said that, in case there has occurred an error in printing, we would be happy to look at the problem and indemnify the subscriber. However, if the error is due to a design error or an error in the print file, we will not be able to help with the same. Please reach out to us on Info@sharpdigitals.com
-
I am not able to upload my print file.Oh, we are sorry to hear that, did you do a final check with the specifications mentioned for that type of print? Please do check thoroughly as file extension, size or format are the most common reasons for such errors. In case, it still does not work out please reach out to us at Info@sharpdigitals.com
-
I can’t find the product that I am looking for?We are sorry to hear that, we are working our best to bring you a lot more of the best quality print and merchandising products in near future.
-
I want to order in bulk, is there a special discount?We are a trade platform with focus on quality, our products are listed at prices designed to grow your business. We do not have such an ongoing scheme but we are working on creating such schemes for you.
-
Can I use a delivery box with my branding?Since we are a trade network, we do not use branded boxes for deliveries, yours or ours. We are here to cater to the subscriber’s needs. We use non branded delivery boxes for the general subscribers. For the subscribers with their own website, it would be their personal branding on the boxes. These details would be made available to the vendor through our order management system. Purchase orders, job details, print files, shipping labels and job tickets would be made available through this tool.
-
How will I get orders?Once you are a registered vendor with us, we will add your products on our website, subscribers will be able to see them when they search for the same/ similar products, when they order from the website, you shall receive an update.
-
Can I offer a discount code to the subscribers to boost my sales?Ofcourse, we are always up for the subscribers to get some exciting offers. Such campaigns can be run on the website anytime.
-
How do I deliver the products?The shipping company will pick order's from your works.
-
What happens if there is a quality concern raised on a product delivered by us?Our quality commitment is core to our offering and it is important to us that our vendors also share this belief. We take all concerns raised by the consumers very seriously and would appreciate our vendor's support in the matter. We have a protocol mechanism to ensure a fair response to the situation.
-
Is there a penalty for missing a deadline?We have worked for 15 years to build a stellar reputation in the printing industry and expect our vendors to uphold the same. We urge them to not commit to timelines they cannot deliver but we also understand that external factors might play a role in the final delivery. We urge total transparency in such situations.
-
How do I know there is really a quality issue?You will get a notification if a quality concern is raised on a product delivered by you.
-
Will you visit our workshop/ factory?Yes, our team will discus all product specifications and will check production capacity and quality specs for each specific product offered by you.
-
How is verification and quality check done?We pride ourselves on the quality of our prints and to fulfil that commitment, we hold our vendor to high standards. Other than a legal check to ensure no trouble with invoicing, we would also want to understand the infrastructure offered and see the quality of the work delivered. We might ask for some samples as well, to ensure we are aware and educated about what they are offering.
-
Can I approach the clients directly?When you empanel with us, you sign a nondisclosure and a non-compete that does not allow for the vendor to
-
How do I start?Please fill our form at JOIN THE NETWORK NOW!
-
Whose name would the invoice be generated from?The invoice would be billed from the subscribed vendor to “Sharp Digitals Private Limited”.
-
Would my client be able to see that the package is coming from you?For subscribers with a general subscription, the subscriber would receive a white labelled (non-branded) package, for the ones with a customised website, the receiver would receive the subscriber’s branded packaging.
-
If I register with you, can I not run my own W2P website?Yes you can with mutual signed agreement, if you don’t have one we can make it for you.
-
How often can I change my prices?Our subscribers do expect some uniformity in the rates but we can discuss this at the time of empanelment.
FAQs: Vendor

Buyer
FAQs: Vendor
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